Flight overbooking?? divider

In case of overbooking the airlines have to ask for volunteers that would be willing to give up their reservations for certain benefits. The volunteers have to choose between a full refund of the ticket price and a change of reservation.

If you decide for a full refund of the ticket price, you get additionally compensation of between 250 and 600 €.
If you decide for a change of reservation, you should in addition to the financial compensation receive assistance during the waiting time, including meals, telephone calls, hotel accommodation (for one or more nights, if necessary) and hotel transfers.

Important tip:
For international flights, it is recommended to arrive at airport two hours before the scheduled departure of your flight.
For domestic flights this duration is one hour.

If the airline is responsible for the delay, you have the right for compensation – up to 3 years after the flight disruption!

How much compensation are you entitled to?

0 – 1500 km 1501 – 3500 km > 3501 km
Within the EU 250 € 400 €
Outside the EU 250 € 400 € 600 €

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